Hard Drive Recovery

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Hard Drive Recovery

Laptop • Desktop  • Solid State Hybrid (SSHD) • NAS External Hard Drives

Pricing

Hard drive recovery pricing is based on the total capacity of the device, not how full it is or how much data needs to be recovered. Why?

< 500 GB500 GB - 1 TB1.5 TB - 2 TB3 TB4 TB5+ TB
Level 1$275$375$475$575$675$775
Level 2$400$500$600$700$800$900
Level 3$600$700$800$950$1100$1200

Level 1 Recovery

Drive is functional but data is not accessible because of corrupt file system, missing partition information, or deletion of data either by accident or for any other reason. Some drives malfunctioning because of developing bad sectors or minor electrical problems also qualify for a Level 1 recovery.

Level 2 Recovery

Drive malfunction is caused by a firmware failure, major electrical problem, or multiple bad sectors requiring extensive imaging time.

Level 3 Recovery

Drive malfunction is caused by an internal mechanical problem and requires disassembly and intervention in a cleanroom environment. Some examples include replacing bad heads, alignment problems requiring a platter swap to a new drive base, and cleaning contamination from platters or other internal components. Some cases with major firmware damage also fall into this category.

Custom Price Quote

Devices that have been damaged by a previous recovery attempt or require custom-engineered solutions may receive a custom quote higher than Level 3 pricing.

Donor Parts

Some Level 3 recoveries require donor parts.  These parts are used to replace the failed components in the patient drive in order to (temporarily) repair the drive and allow data access.  Donor parts must come from a fully-functional drive that is identical to the patient drive, and these drives are an expense to us.  This cost is added to the recovery price, but only if the recovery is successful.  Donor drives typically cost $75-$125.

Badly Damaged Heads